Ricardo Salazar, President of the Defensoria del Consumidor, explained in a radio interview this morning that these tip charges could be part of the regulations that they seek to include in the reforms to the Ley de Protección al Consumidor.

Salazar has repeatedly expressed that they lack "courage" to reach and discover those violators of the Law, for example, a tip charge when a consumer has had a bad service or even if they got sick as a result of what they are eating or if the food was of poor quality or different from the advertised without having said so.

"What we are looking for is to regulate the charging of the tip and verify if there are mechanisms so that the consumer can avoid it when he has received a bad service", said the President of the Defensoría del Consumidor.

He also explained that among other reforms they would like to include the part where they can carry out inspections; since they have learned that there are unscrupulous people who hoard, for example, basic grains and store them in warehouses where they cannot reach ex officio.

Among other things, Salazar says that the reforms to the Law will address relevant issues such as inspections with "hidden buyers", that is, sending their agents to make inspections without identification to find out if the establishments are really selling at suggested prices or with increases; as well as the regulation of parking fees in shopping malls.