Fede is available on WhatsApp from the number 2221-3333 and is the only chatbot that allows its users to perform financial transactions, in addition to providing general information on points and opening hours, promotions of the debit and credit cards of SISTEMA FEDECRÉDITO, among others.

Within the menu, members and customers will find different functionalities with general, transactional and management information such as:

GENERAL INFORMATION MENU

• Hours and location of service points, electronic channels, products and services, MI QR Comercio, promotions and frequently asked questions.

TRANSACTION MENU

• Loan transactions, credit card transactions, transfers between savings accounts, payment of basic services, payment of family remittances and FEDEPUNTOS.

TRANSACTIONS MENU

• Credit card and debit card transactions

Each transaction will be carried out with maximum security to guarantee and protect the information of the users of the new virtual assistant.

"We are very proud to make available to all salvadorans our new virtual assistant, Fede, which joins the broad platform of services offered by the SISTEMA FEDECRÉDITO to further facilitate financial transactions. With this new channel we reaffirm that the convenience of our members and customers is what matters, so we remain in a constant technological innovation to provide greater convenience", said Melissa Villatoro, manager of Channels and Operations of FEDECRÉDITO.

The SISTEMA FEDECRÉDITO has more than 820 points of attention and presence in 195 municipalities in the country, being the 100% salvadoran financial network with greater national coverage. For more information, visit www.fedecredito.com.sv or call the Call Center 2221-3333.

Translated by: A.M