Thus, for the fourth time, Unity Willis Towers Watson is recognized this year as "The Best Sustainable Insurance Solutions Team Central America 2022", because it offers insurance products to more than 300,000 individual clients and 5,000 companies, including some 700 multinationals. It processes more than 200,000 health, auto and liability claims annually and has experience in handling larger claims.

Its strategy is based on combining standardized processes and its own methodology to create a customized risk summary and determine insurance conditions and costs. It also leverages the regional expertise of its people with the global vision of its parent company to develop data-driven analytical solutions that can help organizations shape strategy, improve resilience, motivate staff and maximize performance.

For this reason, its primary goal is to improve the customer journey by investing in innovation and technology on an ongoing basis, using customer relationship management programs, web platforms, microsites, dashboards, digital claims tools and mobile apps to provide customers with the most convenient and secure service possible.

"Complying with all these processes in a standardized manner throughout the region allows us to be recognized again with this award from the renowned London media CFI.co. this fills us with pride as a team and shows us that everything has been worth it, that the more than 40 years of experience we have in the insurance market only allows us to be at the forefront every day and prepare ourselves to be a reference in Central America, with a team of advisors that comply with processes and world-class service," concludes Louis "Tito" Ducruet, CEO of Unity Willis Towers Watson.

Translated by: A.M