The interview audience for this study was the population between 18 and 45 years of age in the municipality of Soyapango.

Upon collecting and analyzing the data, the following results stand out:

75.9% have a high school degree; 42.9% have incomes between $301 and $500; remittance income is found in only 1 out of every 10 inhabitants of Soyapango.

Regarding the composition of supply: 56.3% work in companies or have their own business; 29.4% have structural unemployment; 8.8% are seeking employment for the first time; 20.6% have worked, but are currently unemployed; 7.2% have worked, do not have a job and are not seeking employment; and 7.2% have never worked and are not seeking employment.

Among the qualitative findings, it stands out that the population studied perceives that the more education they have, the greater the possibility of finding employment. Likewise, three relevant elements stand out, which the target audience considers when looking for a job in a company: a good work environment, opportunities for growth and flexible schedules.

48.9% believe that "there are no job opportunities", but it is deduced that there is a lack of knowledge about the application processes and sources of employment. Finally, 69.7% do not know that there are labor intermediation institutions.

The study also obtained information from companies in the municipality of Soyapango, from which data was identified as follows: 52% of the companies interviewed said that the hiring of personnel in the last 2 years has increased. In their staff, 54% have hired people over 30 years old and 52% reside in Soyapango.

• As to what motivates them to hire Soyapango residents, 68% said that it was because of proximity and 20% because of recommendations from other employees.
• Sixty percent said that they do have prospects of hiring personnel for the next 12 months, and they emphasize the positions of operators, production assistants, motorists, and salespersons.
• When hiring personnel, the characteristic that outweighs the others is responsibility, 80% said it is the most relevant, followed by honesty (64%).

As conclusions, it can be determined that 43.8% of Soyapango residents are looking for work and/or are not currently working (Supply); 60% of the companies indicate that they intend to continue hiring in the next 12 months (Demand).

Likewise, the study highlights that both the population and the entrepreneurs are aware of the challenge of increasing the levels of employability in the municipality, so both groups agree with the implementation of an office that supports labor orientation and intermediation; the inhabitants recognize that this service will be a vital element that can not only help them find a job, but also help them develop competencies and new skills.

Finally, and based on the results of the study, the location (physical and virtual) of this "Labor Guidance and Intermediation Service" should develop a well-structured and physical website to generate visibility and contact, and have independent offices ideally in Plaza Mundo near Alto Impacto Soyapango, as it is considered a neutral territory by the gangs in the area, as well as by the inhabitants.