For several decades the preference of salvadorans has been inclined towards the Payless offer. Thus, based on the value that customers have for the firm, Payless has been renewed and innovated through its new omnichannel strategy, which will enhance the experience of its loyal salvadoran consumers so they can purchase their products from the comfort of their homes.
The omnichannel commercial strategy includes the digital transformation of the Latin American division of Payless, which includes the launch of e-commerce www.payless.com, and direct sales through WhatsApp. In this way, it will be possible to access benefits and discounts on a wide variety of footwear and accessories, as well as to keep up to date with the arrival of new merchandise.
To make a purchase, the customer must enter www.payless.com to view the catalog with more than 1,000 product options, select the shoes or accessories desired, create an account with an email address, fill in personal data, and make the payment.
Through this channel, the customer will have the possibility to consider many secure payment methods: credit card, debit card and cash payments at multiple collection points, in addition to different customer service channels at their disposal for detailed and permanent monitoring of their purchase and delivery process. In the case of WhatsApp, the order can be placed in these numbers depending on the area.
Santa Ana 7637-9883, Sonsonate 7637-8966, San Salvador 7637-3448, Santa Tecla 7637-6108, Lourdes Colon 7637 - 7788, San Miguel 7637- 8196.