Wednesday, 14 July 2021 16:12

TIGO El Salvador expands and integrates new technological solutions to its portfolio

Written by Alondra Gutiérrez

The acceleration of digital adoption is a reality and, in a context where technology is the best ally, Tigo El Salvador strengthens its portfolio of services so that every person and company has access to all the resources that will help them overcome their challenges and achieve their personal, professional and business goals, all this in the best mobile and fixed network in El Salvador.

"We gave salvadorans the fastest network to take them further. Now we want to give them much more than that. We know that we all want to be connected, talk non-stop, surf faster and have the signal hit us everywhere, but we are at a point where that is no longer enough. Life today is full of new challenges and Tigo has designed solutions and services that no one else can offer today, unique products to overcome challenges and achieve goals. We aim to be the only network that can provide solutions and experiences for current and future needs. We are the network for what is to come", said Estela Castillo, marketing manager.

The company has a long history that associates it with mobile, residential and business solutions, however, through its new communication campaign, seeks to inform the market that it offers unique services in the country, such as Tigo Money, an electronic wallet that allows salvadorans to manage their money through everyday transactions such as: paying bills, sending money to other Tigo cell phones, receiving international remittances and much more.

"Each business has different challenges, and we are prepared to provide solutions to each of them, we seek to provide personalized advice and make available to the salvadoran businessman first world solutions thanks to the unique alliances we have developed with companies such as CISCO, MICROSOFT, FORTINET, VMWARE and strategic collaboration with Amazon Web Services (AWS) in local language and time. The fastest growing services in the country are Cloud: Allows virtualization of infrastructure and access to information at any time and place without the need for investment in equipment. And Cybersecurity: Protects companies from computer attacks, incorporating comprehensive solutions to ensure information security", said Giancarlo Orsenigo, product manager Tigo Business El Salvador.

Tigo Business has a broad portfolio, to ensure that it provides comprehensive solutions according to the specific need of each segment: an entrepreneur who depends on the quality of its connectivity to be competitive, a medium-sized company seeking to capture growing market opportunities, as well as a large corporation that requires advanced Cloud and Cybersecurity solutions, among others.

The brand also offers Tigo Sports, the first and only sports channel with exclusive content, both national and international, with 24 hours of high-definition broadcasting and which, with its mobile application, allows re-watching the matches or summaries, at any time and from anywhere.

Self-management through digital channels is another important bet of the leading company in the sector, which offers the most complete digital portfolio for its users to obtain information and innovative solutions immediately. From any place and at any time, a Tigo customer can review their consumption history, pay bills, request service improvement, track technical visits, etc.

In addition, Tigo El Salvador provides companies with the most advanced value proposition in the region "Tigo Business" has the most robust and advanced value proposition and portfolio of services at a regional level integrated to technology and communications through the fastest LTE 4.5G mobile and fixed network in the country, with the aim of supporting companies in their digital transformation under key pillars such as Mobility, Connectivity, Cloud, Cybersecurity and Advanced Solutions tailored to each company, accompanied by the advice of its specialized team of digital consultants.

Tigo El Salvador is present wherever the salvadoran consumer prefers, so it also continues to expand its availability of services through Tigo Stores, located nationwide. The stores have comfortable spaces and all the biosecurity conditions so that when you visit them you can explore the services that the company offers.

Tigo has : Mi cuenta Tigo, Tigo Shop, Centro de Ayuda and Chat en línea, with which users can make inquiries, learn about promotions and make payments without having to travel.